Lean Healthcare Academy

A partnership with the Virtual College and wdid

World-class internal improvement capability

The Lean Healthcare Academy specialises in helping organisations develop world class Lean and service improvement skills. Our formal taught course offer includes: 

  • Lean training
  • Executive Lean short courses
  • Five day Lean master class
  • Introductions to service improvement
  • Improvement project coaching
  • E-Learning courses in improvement methods
  • Support of the NHS Productives programmes with structured courses including practitioner, facilitator and programme manager levels.

The Lean Healthcare Academy uses a unique combination of expert face to face facilitation, coaching and high quality e-learning courses. We help organisations to become experts in knowledge transfer so that they can deliver their own improvements, rather than having improvements done to them. 

We help build world-class internal improvement capability for your organisation. Please get in touch for more information.


Examples of Lean and service improvement topics

  • Lean chronology
  • Lean principles
  • Defining value deep dive (including co-production)
  • Flow deep dive
  • Demand and capacity
  • Failure demand
  • Variation
  • Measurement for Improvement and SPC
  • Mapping techniques (flow analysis)
  • 6S
  • Tact time
  • Visual management
  • Error proofing
  • Service wastes
  • PDSA and continuous improvement
  • Why change and sustainability are so hard
  • Cultural aspects of change
  • The point optimisation trap
  • A3 reporting
  • Lean project techniques
  • Defining aims and working hypothesis
  • Problem solving
  • Standardisation and standard operating procedures.

All of our programmes of support are bespoke and tailored to each specific organisation’s audience and aims. Typically they feature some or all of the following elements:

  • Expert reframing and scoping with the client
  • Briefing of the staff involved
  • Expert master classes in improvement techniques
  • E-learning support
  • Project scoping support
  • Project coaching
  • Project and delegate accreditation

The Power of E-learning

The Lean Healthcare Academy e-learning Courses provide expert improvement courses for your staff to access at any time. They are suitable for staff to undertake independently or can be offered to provide additional support for those staff undertaking one of our taught master classes.

On completion, members of staff receive a certificate and if an improvement project is completed, they will receive CPD accreditation. Client organisations can keep track of those who have completed the courses, making the e-learning courses ideal for those organisations wishing to scale up their improvement capability rapidly.

Courses are available individually, as a set or as part of a taught master class:

  • Lean healthcare overview
  • Process flow analysis
  • Visual management
  • Standard Operating Procedures
  • Problem solving
  • Capacity and demand
  • 6S

Find out more and buy individual e-learning courses.

The best training I have ever been on.

Improvement Advisor for a national improvement body Following a five day Lean masterclass

Very informative. Clear, friendly and well paced.

Programme Manager in an NHS Mental Health Trust Following a measurement and benefits realisation workshop